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Senior Technical Consultant

Ashish

Ashish is a Senior ServiceNow consultant with over 5 years of experience delivering complex ServiceNow implementations for ITOM, FSM, and SPM domains. He has a solid command of scripting, discovery, CMDB health, and IT operations modules.

He is certified in CSA, CAD, ITSM, and Discovery, and brings well-rounded capabilities from field service management to cloud discovery. Known for his collaborative approach, Ashish helps clients achieve data integrity, workflow efficiency, and service alignment.

5

+

Years of experiece

8

+

Certifications Earned

2

+

Industries Served

4

+

Projects Completed

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Professional Summary

Ashish is a results-driven developer who has implemented end-to-end solutions across discovery, CMDB, FSM, and SPM modules. He is skilled in MID server deployment, flow design, application services mapping, and service catalog creation.

Core Expertise
  • ServiceNow Discovery & CMDB
  • Strategic Portfolio Management (SPM)
  • ITOM & FSM Implementation
  • Service Mapping & Integration
  • UI Development and Script Automation
  • Performance Analytics & Flow Designer
Professional Experience

Ashish has spearheaded transformative ServiceNow implementations across the Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), and Field Service Management (FSM) domains. In one notable project, he deployed organization-wide discovery schedules utilizing customized probes, patterns, and reconciliation rules, ensuring precise configuration item (CI) mapping across hybrid infrastructures. He successfully integrated Azure Discovery and developed CMDB query builders to establish critical CI relationships, while also leading initiatives to cleanse duplicate records and standardize data for improved accuracy.

In another engagement, Ashish managed the comprehensive rollout of the full SPM suite, which included building insightful dashboards, planning consoles, and seamlessly integrating Application Portfolio Management (APM) with CMDB and the Common Service Data Model (CSDM). His contributions to FSM encompassed the development of appointment booking APIs, GeoJSON-based territory planning, and the creation of workflows for inventory and field operations. Ashish’s projects reflect a profound understanding of both back-end configuration and front-end design, resulting in solutions that are not only operationally sound but also user-friendly and easy to adopt.

Certifications & skills
Certification

Certified Application Developer

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Certification

Certified Implementation Specialist – Discovery(CIS-Discovery)

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Certification

Certified Implementation Specialist - IT Service Management (CIS-ITSM)

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Accreditation

Integration Hub

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Accreditation

Service Portal

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Accreditation

Micro Cert: Flow Designer

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Certification

Certified System Administrator

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu

Accreditation

ATF

Issuer:

ServiceNow

Status:

Current

Current

Release:

Xanadu