Ashish is a results-driven developer who has implemented end-to-end solutions across discovery, CMDB, FSM, and SPM modules. He is skilled in MID server deployment, flow design, application services mapping, and service catalog creation.
- ServiceNow Discovery & CMDB
- Strategic Portfolio Management (SPM)
- ITOM & FSM Implementation
- Service Mapping & Integration
- UI Development and Script Automation
- Performance Analytics & Flow Designer
Ashish has spearheaded transformative ServiceNow implementations across the Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), and Field Service Management (FSM) domains. In one notable project, he deployed organization-wide discovery schedules utilizing customized probes, patterns, and reconciliation rules, ensuring precise configuration item (CI) mapping across hybrid infrastructures. He successfully integrated Azure Discovery and developed CMDB query builders to establish critical CI relationships, while also leading initiatives to cleanse duplicate records and standardize data for improved accuracy.
In another engagement, Ashish managed the comprehensive rollout of the full SPM suite, which included building insightful dashboards, planning consoles, and seamlessly integrating Application Portfolio Management (APM) with CMDB and the Common Service Data Model (CSDM). His contributions to FSM encompassed the development of appointment booking APIs, GeoJSON-based territory planning, and the creation of workflows for inventory and field operations. Ashish’s projects reflect a profound understanding of both back-end configuration and front-end design, resulting in solutions that are not only operationally sound but also user-friendly and easy to adopt.

Certified Application Developer
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Certified Implementation Specialist – Discovery(CIS-Discovery)
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Certified Implementation Specialist - IT Service Management (CIS-ITSM)
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Integration Hub
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Service Portal
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Micro Cert: Flow Designer
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu

Certified System Administrator
Issuer:
ServiceNow
Status:
Current
Current
Release:
Xanadu
